ROLLER's wallet feature is a means of assigning a monetary value to a scannable object such as a swipe card or RFID fob that can be used to provide payment at a POS terminal.
This guide demonstrates how to sell or top up wallets and how guests can redeem their wallet balance when completing a transaction via ROLLER POS.
Sell a wallet
To sell or top up a wallet in POS, you must first create a wallet product in Venue Manager, then add the Wallet product to a POS menu.
- From POS, select the menu with the wallet product.
- Select the wallet type you want to issue:
- If you select a shared wallet you will be prompted to add the number of people sharing the wallet balance before you can proceed.
- If you're issuing a custom amount wallet, you will be prompted to manually enter a wallet balance before proceeding.
- Assign a wallet ID by scanning the object such as RFID fob or swipe card. You'll be prompted to repeat this step for each guest if you're selling a shared wallet.
- The guest will need to provide the wallet ID number via a scanner or manual entry to redeem the wallet balance.
- The ID number is typically a barcode, QR code or RFID, or you can create your own.
- You can use a scanner to scan the card number, or enter the ID number manually.
- Select Pay Total to complete the transaction at POS.
We highly recommend adding a guest record to each booking in POS so that you can easily find the wallet if a guest forgets their ID or loses their wallet.
Top up a Wallet
To top up a wallet:
- Repeat the same steps above for Selling a wallet.
- When you're prompted to assign a wallet ID, scan or enter the ID number of an existing wallet.
- Select Top up Wallet > Pay Total, then complete the transaction in POS.
Redeem a wallet at POS
You can redeem wallets by selecting them as a payment method during the payment process in POS.
- At POS, add the items the guest wishes to purchase in the cart.
- When all items have been added to cart, click Pay total and navigate to payment page.
- Select Wallet as your payment method.
- Enter or scan the guest's wallet number.
- Tender the amount you want to redeem from the wallet balance.
- Complete the transaction.
Check a wallet balance, expiry and purchase history at POS
- From the POS search menu, select the Wallets menu option.
- Enter or scan the wallet ID or enter the guest's name if this was captured at the time of purchase.
- Select the wallet ID/guest name once it appears.
- This will show you the expiry date, remaining balance, and the purchase history for the wallet.
Guests can also use a self-serve kiosk to view the balance and purchase history of their wallets. For information on configuring self-serve kiosk settings, see Create your self-serve kiosk device