Improve POS and payment terminal reliability by setting up your network for stable connectivity. This guide covers practical network best practices your team or IT professional can use.
Each network setup is different. An IT professional can help you choose the right approach.
Follow these network best practices
- Use a segmented network with a dedicated POS network. Do not set up your POS devices and card terminals on a shared public WiFi network.
- Use a DHCP server to define unique static IP addresses for your printers and card terminals.
- If you use intrusion detection (IDS) and prevention systems (IPS), make sure they are using up-to-date firmware and signatures.
- Connect your POS devices and terminals to an uninterrupted power supply (UPS).
- Consider a cellular backup connection:
- Have an automatic cellular failover on your main router.
- Have a back-up router (4G or 5G).
- Have card terminals that have a built-in cellular connection.
- Follow the Configure your network for ROLLER Payments card terminals.