With HQ discounts, you can create and manage discounts for all managed venues from your HQ account.
HQ add-on subscription
Save time and reduce errors by creating discounts in HQ and linking them to managed venues. To get started, contact your customer success manager or the support team.
Create HQ discounts
From HQ Venue Manager:
- Go to Products > Discount codes > Create discount code.
- Complete the following discount details:
| Discount name | Enter a name for the discount. This is a required field for internal purposes and must be unique. |
| Codes | Select how you want to create the discount codes: Manually enter codes, Upload CSV or Issue codes on purchase. |
| Discount type | Select the discount type: Percentage, Fixed amount, Buy and Get, Flat price. |
| Products | Select which products the discount applies to: Selected products, All products (excl. gift cards) or Gift cards |
- If you want to apply the discount to selected products, select one or more products (excluding gift cards) from the products drop-down.
You can apply the discount to product types, master products or individual ticket types or variations.
- Select the venues or venue tags you want to link to this discount.
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Select any usage restrictions you want to apply to the discount (eg redemption dates, booking dates, usage limits).
The usage limits are per venue. For example, if you set the discount to one use per discount code, a guest could use the discount code once at each venue linked to the discount.
- Select Save.
- Review the linked venues that will be affected.
- Select Yes, update to push the discount to the linked venues.
The recently created discount appears at the top of the Discount codes page.
If the HQ discount code is not syncing, check that it doesn't already exist at the venue.
Edit HQ discounts
- From HQ Venue Manager, go to Products > Discounts.
- Select the name of the discount you want to edit.
- Edit any of the discount code settings: discount name, codes, products, venues and usage restrictions.
- If you want to add or remove a linked venue from a discount, select the Venues field to open a drop-down, and then add or remove a venue.
- If you remove a venue, the discount will be archived at that venue.
- Select Save.
- A confirmation dialogue box opens. Check how many linked venues will be affected.
- Select Yes, update to push the updates to the linked venues.
Note:
- Any changes made to saved HQ discounts will affect all linked venues.
- If you remove linked venues from saved HQ discounts, the discounts will be archived at those venues.
- HQ discounts are locked at linked venues.
Archive HQ discounts
- From HQ Venue Manager, go to Products > Discounts.
- For the discount you want to archive, select the options menu (3 dots), then select Archive.
- Check the number of linked venues that will be affected.
- Select Continue to confirm. The discount will be archived at the linked venues.