Question
- How do stock products differ from add-on products?
- When is it best to use stock products?
- When is it best to use add-on products?
Solution
Stock products are actually very similar to add-on products in many ways. But there are some differences.
Stock products
Stock products are best used for selling physical goods that might require inventory tracking, such as:
- Pizza
- Coffee
- Merchandise such as t-shirts, hats etc
They are also best used when you want to print dockets for specific food and beverage items to production areas. When configuring the stock product, you can specify which printer to send the docket.
To create a stock item, from Venue Manager go to Products > Create product. Then select Stock.
Once created, stock items are listed in their own section in Venue Manager. Go to Products > Stock to view or edit your stock products.
Add-on products
Add-on products can be useful for products that do not impact head count for the day (eg cabana hire, donation).
To create an add-on, from Venue Manager, go to Products > Create product. Then select Add-on.
Once created, add-on products are listed in the product catalog list. From Venue Manager. Go to Products > All products to view or edit your add-on products.
Things to know
- Both stock items and add-ons can be offered as optional up-sell items after guests select their tickets in the online checkout. You link your stock or add-on products as optional recommended add-ons in the related product's additional settings (eg party package, session pass or standard pass products).
- Both can be sold as standalone products in the progressive checkout and at POS.
- You can apply customizable options (modifiers) to both product types, such as adding milk and sugar to a coffee or extra toppings for burgers, at POS.
- Only add-on product types can be set up as mandatory add-ons for products you offer in the online checkout. You set this up in the add-on product's settings.