If you’re an existing customer, you can set up operating hours at any time without impacting your current schedules. These schedules will be configured in the same way and won't be linked to the opening and closing times you set up in operating hours.
Once you've set up operating hours, any new product schedules can be created using operating hours and you can start taking advantage of this feature right away. To transition your current schedules to operating hours, you'll need to recreate your existing regular schedules, then link them to operating hours.
Follow the recommended steps to start migrating your existing schedules to operating hours below.
Recommended steps
- Set up your operating hours
- Set up your operating hours including standard hours and any temporary hours. Learn more
- Any new product schedules you create can be linked to operating hours so you can take advantage of the benefits immediately. Learn more
- Existing schedules won't be affected by the operating hours you set up. They will be fully customized schedules, operating independently of operating hours.
- You'll need to recreate existing schedules if you want to take advantage of the benefits offered by operating hours.
- Choose a regular product schedule with consistent session times to migrate first
Review your product schedules and choose one of your most common schedules with regularly occurring sessions and consistent tickets and resources.
- Set an end date for its existing schedule
Edit the existing schedule(s) by setting an end date for the schedule period (or deleting them). Learn more - Create a new schedule for the product using operating hours
Then create a regular product schedule for the product using operating hours, starting the day after the existing schedule is set to expire, and link it to your operating hours. Learn more
With operating hours managing varying temporary hours for school holidays and other special days, you won't require as many individual product schedules. Learn more - Plan a time to replace all your existing schedules
- A good time to replace all your existing schedule may be when you next need to extend your existing regular schedules.
- Be familiar with the four main types of product schedules you can create using operating hours. Learn more
- You may need to select Allow sessions outside of operating hours for some unique events that start or end outside of your normal operating hours. Learn more
- There may be some cases where you may want to keep your irregular schedules as customized schedules with custom date schedule periods. For example, schedules that run at irregular session times across the day with different ticket types or resources available. Learn more
- A good time to replace all your existing schedule may be when you next need to extend your existing regular schedules.