Questions
- I accidentally canceled a booking, is there a way I can reactivate it?
- Can I reverse a booking cancellation?
Solution
Once a booking has been canceled, this action cannot be reversed or undone. ROLLER best practice is to create a new booking.
To learn more about how to create a booking in Venue Manager, read the guide Create a booking from Venue Manager.
If you’ve canceled a booking in error and need to create a new one, please be aware you may have to refund the old booking. To learn more about how to refund a booking, read the guide Refund a booking from Venue Manager.