The Amusement Connect integration is a cloud-based solution that allows guests to buy and manage their cashless game cards directly from ROLLER, eliminating the need for multiple systems. The integration ensures that data between Amusement Connect and ROLLER is synced, providing accurate and up-to-date information.
Streamline the management of pay-to-play arcade games with ROLLER’s Amusement Connect integration, which allows your guests to purchase Amusement Connect cards seamlessly through ROLLER’s easy-to-use and intuitive POS system.
Sometimes your guests want to get straight to the action — no waiting, no hassle. Whether they’re buying a card on its own, as part of a package deal, or as an add-on, ROLLER’s online checkout makes it easy for them to pre-purchase an Amusement Connect card.
If you're not currently using Amusement Connect to manage your arcade games and attractions, but would like to, contact Amusement Connect for a demo.
What you can do
Here are some key features of our integration with Amusement Connect.
- Sell cashless card products: Guests can buy cashless card values for cash, time or activities through ROLLER online checkout or at POS. Cashless cards are not supported at self-serve kiosks.
- Use cashless cards as a payment type: Guests can use the cash balance on their cashless card to pay for admission, food, beverage and merchandise at POS. Cashless cards cannot be used as a payment method online or at self-serve kiosks.
- Assign card IDs at POS: When a guest purchases a cashless card online or at POS, your staff can assign the value to an Amusement Connect RFID card by scanning or entering the 10-digit card ID at POS. All Amusement Connect card IDs must be 10 digits. For large group bookings, staff can bulk assign a range of sequential cards in one action instead of scanning each card individually.
- Top up cards at POS: Guests can top up cash or time on their cards at POS. Cash balances update immediately. Time balances only appear after the original time balance has been fully used. Guests can also check cash balances in POS.
- View card history at POS: When you look up a card at POS, you can see past transactions including the date, operation type and amount.
- Reporting: Cashless card sales are tracked in ROLLER reporting and revenue is recognised at the time of purchase. The transaction details sent to Amusement Connect always appear as cash payments, regardless of the actual payment method used in ROLLER.
Some venues use a points system in Amusement Connect. While points automatically adjust based on the cash value on the card, they cannot be viewed or managed in ROLLER.
How Amusement Connect cashless card variation types work
A single Amusement Connect cashless card product can carry one variation type, or a combination loaded onto the same physical card.
| Variation type | What it loads | Best used for |
|---|---|---|
| Cash | The price the guest pays, from which Amusement Connect calculates the arcade credits and bonus credits to load onto the card. | Walk-in top-ups, general arcade play, gifting |
| Minutes | A time block (eg 60 minutes) that counts down when the guest first taps a reader. | Trampoline parks, open play sessions, timed attractions. |
| Activity | A set number of plays at a specific game or attraction (eg 5 laser tag sessions). | Party packages, premium attractions, go-karts, escape rooms |
Cashless card and transaction visibility at POS
When you look up an Amusement Connect card number at POS, you can see:
- Balance — a summary of the cash and bonus cash currently loaded on the card. Bonus cash appears in brackets, for example $19.00 ($13.50). If a card has no existing balances, a label indicates the card has no value.
- Card history — past transactions showing the date, operation type and amount.
Keep in mind
- Time balances only display after previous time has been fully used. When a guest tops up time, the new balance won’t appear at POS until the existing balance expires.
- Points balances cannot be viewed or redeemed in ROLLER. Amusement Connect points adjust automatically based on cash value but are managed entirely in Amusement Connect.
- Existing card IDs cannot be cleared or reused from ROLLER. Card resets must be managed in Amusement Connect.
- Cashless cards cannot be refunded onto. Amusement Connect cashless cards do not support balance refunds through ROLLER.
- ROLLER cannot reset, clear or manually adjust balances on cards. Any balance adjustments must be made directly in Amusement Connect.
- Merging cashless card balances is not available for Amusement Connect. The transfer balance feature is only available for Sacoa and Intercard.
- Activity configuration is managed in Amusement Connect, not ROLLER. ROLLER links to activities already set up in Amusement Connect — you cannot create or edit activity settings from within ROLLER.
- Only the On first gameplay method is supported. Time does not begin counting down until a guest taps their card at a game.
- Cashless cards cannot be used as payment online or at self-serve kiosks.
- Cashless card products always appear as “Redeemed” in Venue Manager even if a balance remains.
What you need to get started
There are four things to have in place before the integration can be activated:
Amusement Connect RFID cards and compatible hardware
RFID readers at POS devices where you want to issue or top up cards
Your Location ID from Amusement Connect
Once you have your Location ID, send it to the ROLLER support team so we can enable the integration for your venue.
Provide your location ID to ROLLER
As an Amusement Connect customer, you'll have access to your Location ID in your Amusement Connect portal in the Location Wizard, highlighted below. Copy the Location ID from here and send to the ROLLER support team.
Next steps
Once your Amusement Connect integration is connected:
- Set up your cashless card products in Create your cashless game cards.
- Learn how to sell and manage cards at POS in Sell and manage cashless cards.