Multi-passes are created using the standard pass product type in ROLLER. They allow guests to redeem a set number of visits to your venue — often at a discounted price — encouraging repeat visits.
Common use cases include:
5-visit passes
Monthly visit passes
Seasonal or promotional passes (eg summer multi-pass)
There are two ways to set up a multi-pass, depending on how guests redeem their visits.
Guests redeem their pass on entry
Guests check in at your venue and each visit counts as one use of the pass.
- Product type: Standard pass
- Redemption: At entry (ticket scanned at POS)
- Tracking: Uses are tracked via the Attendance report
This option is ideal for:
Theme parks
Attractions
Walk-in venues without session-based bookings
Example:
A guest purchases a 10-visit pass that is valid for 6 months from the date of purchase. Each time they check in, one visit is deducted.
Learn how to create a multi-pass for entry-based redemption
Guests book a session online ahead of time
Guests purchase a multi-use standard pass and are automatically issued a unique discount code. They use this code to book sessions online, or quote it over the phone or in venue.
Product type: Standard pass + discount code
Redemption: Through session bookings
Tracking: Usage is tracked via Discounts in Venue Manager
This option is ideal for:
Trampoline parks
Venues with limited capacity
Venues requiring advance bookings
Example:
A guest buys a 5-visit multi-pass and receives a discount code. They use the code to book 5 sessions online, each counting as one visit.
Learn how to create a multi-pass for online bookings using discount codes