This guide outlines how to integrate your Shift4/Smartpay Connect terminal with ROLLER POS.
Before you start
You'll need:
- A Shift4/Smartpay Connect terminal, set up and ready to use
- Your Merchant ID and API Key (supplied by Shift4/Smartpay)
- Access to your ROLLER POS device
If you don't have your terminal yet, or need help getting it set up, contact Shift4/Smartpay:
- 24/7 technical support: 0800 476 278
- Contact form: https://www.shift4.co.nz/contact-support/
- Help Centre: https://www.shift4.co.nz/help-centre/
Step 1: Submit your credentials to ROLLER
Your Merchant ID and API Key need to be configured in your ROLLER account by the ROLLER Support team.
- Submit a support request to ROLLER through the support form.
- Include your Merchant ID and API Key in the request.
- Once ROLLER Support has configured your payment gateway, you'll be notified and can move on to step 2.
Step 2: Pair your terminal with your POS device
Each POS device needs to be paired with your Shift4/Smartpay Connect terminal before it can process transactions.
- Log in to ROLLER POS on your device.
- In the left sidebar, select Settings.
- Select Hardware.
- Under Shift4/Smartpay Settings, enter the pairing code from your terminal in the Pairing code field.
- Select Pair with payment terminal.
Tip: The process for retrieving the pairing code differs between terminal models. For instructions, refer to the Shift4/Smartpay Help Centre or your terminal user manual.
Repeat step 2 for each POS device you want to use with the terminal.
Step 3 (optional): Set up ROLLER Connect for receipt printing
ROLLER Connect is not required to process Shift4/Smartpay transactions. However, you may need ROLLER Connect installed if you want to print receipts.
For more information:
Install ROLLER Connect
Test your setup
Once pairing is complete, run a test purchase in ROLLER POS to confirm everything is working as expected.
If the transaction fails or you run into issues, contact ROLLER support.