Sell and manage cashless cards

Here, you'll learn how to sell, balance check and top up cashless cards for arcade games from ROLLER. 

Before getting started

You can sell cashless cards online, at POS or from Venue Manager. 

• You must have an account with one of our cashless card integrations: Amusement Connect or Intercard.
• To sell cashless cards through an online checkout or POS, you must first create a cashless card product, then add it to an online checkout or a POS menu.
• You can also bundle together your cashless cards with party packages or sell as optional upsell items for any product type. 

Sell and assign IDs at POS

1. From POS, select the cashless card menu.
2. Select the type of cashless item the guest wants to purchase.
3. Scan or manually enter the card ID number (eg Intercard or Amusement Connect RFID).
4. Select Continue. If you're selling a custom amount, you'll be prompted to enter a cash amount before proceeding.
5. The cashless card details appear at the top of the cart.
6. Select Add guest to add the guest details so that you can easily find the card if a guest misplaces or loses their card.
7. Select Pay total.
8. Complete the transaction in POS.

Assign physical card IDs for online or Venue Manager purchases

When redeeming bookings for online or Venue Manager purchases made over the phone, you can assign physical card IDs at POS, then provide the cards to guests.

1. From POS, search for and select the booking item for the cashless card.
2. Scan or enter the physical card ID number.

Top up existing balances

1. From POS, select the cashless card menu.
2. Select the top up amount the guest wants to buy.
3. Scan or enter the card ID number for the guest's cashless card. 
4. Select Continue. If you're topping up with a custom amount, you'll be prompted to enter a cash amount before proceeding.
5. Existing balances appear at the top of the cart. The existing balances shown are the amounts before the top-up value is added.
   
   
   • For Intercard cash amounts, existing bonus cash appears in brackets, for example, $19.00 ($13.50). If a card has no existing balances, a label indicates the card has no value.
   • There is no bonus cash value for Amusement Connect, only bonus credits, which is managed by the Amusement Connect system based on the price the guest pays. 
   • Time balance top-ups won't show up in POS for Amusement Connect. This is because Amusement Connect does not support showing time balance top-ups until the initial time balance has expired.
     
     
6. Select Pay total.
7. Complete the transaction in POS.

Check balances

1. From POS, select Search. 
2. Select the Cards tab. 
3. Scan or enter the card ID number.
4. Select the card ID in the search results. The guest's name will appear with the card ID if the name was entered at the time of purchase.
5. The existing balances appear.
   
   
   • For cash amounts, any bonus cash for an Intercard integration appears in brackets, for example, $19.00 ($13.50). If a card has no existing balances, a label indicates the card has no value.
   • Time top-up balances using the Amusement Connect integration won't show up at POS as Amusement Connect does not show time balances until the initial time amount has expired. 

Guest purchases using cash values on cards at ROLLER POS

Guests can use the cash balance value on their cards to redeem other products available from ROLLER POS, not the bonus cash (Intercard) or bonus credits (managed by Amusement Connect). Purchases could be for food, beverage or tickets.

1. From POS, add the items the guest wants to purchase to the cart. 
2. When all items have been added to the cart, click Continue.
3. Go to the payment page.
4. Select Cashless card as the payment method.
5. Scan or enter the cashless card's ID number.
6. Select Tender.
7. Select Pay.