You can find booking agreements completed by guests in Venue Manager when a guest asks for a copy or when membership disputes arise.
You and your staff can view the booking agreement as a PDF or email a copy to the guest.
Premium feature
Quickly resolve disputes and confidently manage memberships. Available on Premium plans. To enable this feature, contact your customer success manager or our support team.
To find out how to create a booking agreement, refer to the guide Create a booking agreement.
Find a signed booking agreement
You can find a signed booking agreement in Venue Manager in three ways.
Search for a member record under Guests
- From Venue Manager, go to Guests > Members.
- Search for or use the filters at the top of the page to find the member.
- Select the member to open a right-side panel with further details.
- Under Booking agreements, select the options menu
to the right of the agreement to view the agreement or email a copy to the guest as a PDF.
Search for a membership booking
- From Venue Manager, go to Bookings > All bookings.
- Use the search and filters at the top of the page to find the booking.
- Select the booking to open the booking's details.
- Select the Documents tab.
- Under Booking agreements, select the options menu
Search on the Signed agreements page
- From Venue Manager, go to Documents > Booking agreements > Signed agreements.
- Use the search and filters at the top of the page to find the agreement. You can search by member name, booking holder name, email or booking ID.
- Select the options menu