Questions
I accidentally canceled a booking. Is there a way I can reactivate it?
Can I reverse a booking cancellation?
Solution
Once a booking is canceled, it can’t be undone – even after a hold period expires. If a guest changes their mind, create a new booking. This keeps resource capacity accurate.
If you want to learn more about creating a booking in Venue Manager, see the guide Create a booking from Venue Manager.
If you’ve canceled a booking by mistake and need to create a new one, you may need to refund the canceled booking. To learn how to refund a booking, read the guide Refund a booking from Venue Manager.