This report provides a detailed view of all transactions processed in ROLLER over a specific time period. It helps you track payments, refunds and other financial transactions across different sales channels. This report includes transaction values, payment methods and booking references but does not show product-level sales details.
The reporting permission Can access Transactions reports is required for staff to access this report. Administrator and manager system roles have this permission enabled by default. You can enable this permission for other staff members by creating a custom role.
When to use
Use this report to find specific transactions by applying the filters below.
When to use | What you’re trying to do | Recommended filters |
|---|---|---|
Review refunds | Identify all refunds processed during a specific period (eg weekends) | Type: Refund Date selector: Select period |
Verify transactions | Confirm whether an online purchase was completed on a given date and time | Channel: Online checkout Transaction date: Select date and time |
Track sales channels | Locate all transactions processed through a specific sales channel or POS device | Channel: Select channel Device: Select POS device |
Reconcile funds received totals in ROLLER | Confirm payouts before payment fees are deducted | Transaction date: Select date range Payment method: Select method (eg card) Type: Payment or Refund |
What this report shows
The report displays total transaction funds, including gratuities (tips). It does not provide a breakdown of sales by product.
The summary section at the top includes, for the filtered day, date or date range:
Funds received: Total transaction value, including tips
Gift cards redeemed: Value of gift cards used for purchases
Filters available
Customize your report using filters to refine your data view.
Filter | Description |
|---|---|
Date selector | Select transactions for a specific day, date or date range. |
Channel | Filter by where the transaction occurred (eg POS, online checkout, self-serve kiosk, etc). |
Device | Limit to transactions processed on a specific POS, SSK or mobile check-in device. |
Payment method | Filter by payment type used (cash, card, gift card, other [eg Apple Pay], etc). |
Status | View transactions by payment or booking status (Fully paid, pending, canceled, etc). |
Type | Choose between payments and refunds. |
Detailed data
The columns available are shown in the table.
You can modify the columns that display in the detailed data table. Right-click anywhere in the report grid, then select (or deselect) the columns you want from the menu.
Column | Default | Description |
|---|---|---|
Transaction Date | ✅ | The date and time the transaction was processed (local time) |
Booking ID | ✅ | The booking's unique identifier |
Amount | ✅ | Total value of the booking |
Status | ✅ | Current status of the booking (fully, partially paid, canceled etc) |
Payment type | ✅ | Payment type presented or used to settle payment |
Staff member | ✅ | Staff member who processed the payment at POS or from Venue Manager |
Booking Name |
| The name of the guest who made the transaction (booking holder) |
Gateway ID |
| The transaction reference number for your online payment gateway |
Notes |
| Notes automatically generated from the booking and any comments added by a staff member |
Authorizing staff |
| Staff member who authorized the transaction (ie for refunds) |
Customize, save and reuse views
Save filter and column settings to streamline workflows and reduce repetitive setup time.
Set a default view to display the most relevant data instantly.
Learn how to customize, save and reuse report views
Export data
You can export the report data for further analysis.
From the top right, select the download icon.
Select Alert me when complete.
Select the alert icon (bell) at the bottom of the main menu, then download it to your computer.
Related report
The transactions view in Venue Manager (Bookings > Transactions) helps you quickly check recent transactions processed through ROLLER Payments and search for transactions by the last four digits of a guest's credit card. However, this report cannot be exported.