Permissions by feature and role

In ROLLER, each of your staff members is assigned a role. Each role has its own level of permissions and access to the different areas in the platform (eg Venue Manager, Bookings, Products, Documents, Settings and Reports). 

Understanding role permissions

System role permissions are locked and cannot be changed, which means you cannot edit the permissions already set for these role. But, you can create custom roles if you’re on the Pro plan or above.

When you create a custom role, you start by selecting a system role to base it on. You can then modify the permissions to suit your needs.

To view or create roles:

Go to Settings > Staff > Roles. 

• Select a system role (lock item) to see permissions (you can't edit system roles).  

• Select Create a custom role to create a tailored role based on a system role. You can then add or remove permissions for the role.

Use the tables below to compare permissions across system roles and the range of permissions available.

To learn more about creating and managing staff roles, read the guide Create and manage staff permissions and roles.

Venue Manager permissions

Listed below are the default permissions by feature and system role for Venue Manager. These can be modified by creating custom roles (Pro plan & above).

Bookings permissions

Listed below are the default permissions by system role for bookings. These can be modified by creating custom roles (Pro plan & above).

POS permissions

Listed below are the default permissions by feature and system role for POS. These can be modified by creating custom roles (Pro plan & above).

Venue settings permissions

Listed below are the default permissions by feature and system role for venue settings. These can be modified by creating custom roles (Pro plan & above).

Reporting permissions

Listed below are the default permissions by feature and system role for reporting. These can be modified by creating custom roles (Pro plan & above).