Documentation Index

Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt

Use this file to discover all available pages before exploring further.

Should I use schedules or a price rule for peak and off-peak pricing?

Prev Next

Peak and off-peak pricing is set with a time-based price rule, not with schedules. A price rule adjusts a product's price automatically by day, time or date range (eg weekends and public holidays), and the same pricing applies across online checkout, POS and Venue Manager.

Do I need separate schedules for peak and off-peak pricing?

No. A schedule sets when sessions are available. A time-based price rule sets what those sessions cost.

If you link your schedule to operating hours, one schedule covers the whole week, even when your opening hours change day to day.

Add a time-based price rule to a product to charge more at peak times and less off-peak.

If you already run separate peak and off-peak schedules with differently priced tickets, that setup keeps working. Moving to a price rule means one schedule and one set of tickets, with prices set per tier (peak, holidays), so there's less to update when your prices change.

Set up peak and off-peak pricing with a time-based price rule

The permission required to create and edit price rules is Can manage price rules. The permission required to apply a rule to a product is Can edit products.

  1. From Venue Manager, go to Products > Create price rule.

  2. Select Time-based pricing.

  3. Give the rule a clear name (eg Weekend and holiday pricing).

  4. Use the Base tier for your off-peak rate. It's created for you and applies whenever no other tier does.

  5. Add a tier for each exception (eg Weekends, Holidays), then use the drop-downs to schedule the days it applies.

  6. To set pricing for holidays or special events, select Add custom date group, name it, then choose its dates and pricing tier.

  7. Select Save.

Then apply it to your product.

  1. From Venue Manager, go to Products > All products and select your product.

  2. Scroll to Price rule in the product settings.

  3. Select your rule from the Price rule drop-down.

  4. Enter a price for each tier in the variations table, then select Save.

For the full walkthrough, including override times and checkout price comparisons, see the guide Create a time-based price rule.

Which tier applies when more than one could?

Tiers apply in this order:

  1. Custom dates (eg holidays or special events)

  2. Override times (specific hours within a day, time-restricted sessions only)

  3. Recurring days (eg every Saturday and Sunday)

  4. Base tier