You can take a payment at POS in two ways: on an existing booking that has a balance owing, or on a new booking you create at the counter. The steps are slightly different, so start with the one that matches your situation.
Pay off an existing booking
From POS, search for the booking by name or booking ID and open it.
Find the amount owing at the bottom of the booking. It shows in orange as Total owing.
Select Charge.
Choose the payment method, then select Pay.
For more detail, including partial and multiple payments, see Take payments on existing bookings at POS.
Take payment on a new booking
From POS, add the items to the cart.
Select Add guest and search for the guest or create a new guest record.
Select Pay total.
Choose the payment method, then select Pay.
To learn more, see the guide Sell items and redeem discounts and memberships at POS. To create the guest record, see Create guest records at POS.
Other ways to take payment
Split a bill across guests: Take split payments at POS.
Send a link when the guest cannot pay in person: Send payment links from POS.
Pay with a gift card: View gift card details and balance at POS.
Save a draft booking to finish later: Park bookings at POS.
If a payment did not go through
If a booking is stuck because a payment timed out, you can confirm or clear it from Bookings > All bookings in Venue Manager. See Manage incomplete payments. To return a payment, see Refund bookings from POS.