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Integrate your Shift4/Smartpay Connect terminal with ROLLER POS (New Zealand)

  • Published on Jun 16, 2026
  • 1 minute(s) read
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This guide outlines how to integrate your Shift4/Smartpay Connect terminal with ROLLER POS.

This integration is available for NZ venues only and supports Purchase and Refund transactions. Surcharging, tipping, and split payments are not supported.

Before you start

You'll need:

  • A Shift4/Smartpay Connect terminal, set up and ready to use

  • Access to your ROLLER POS device

If you don't have your terminal yet, or need help getting it set up, contact Shift4/Smartpay:

Step 1: Submit a ROLLER support request

Before you can pair your new terminal, ROLLER needs to enable SmartPay configuration for your venue.

  1. Submit a support request to ROLLER through the support form.

  2. Once ROLLER Support has configured SmartPay for your venue, you'll be notified and can move on to step 2.

Step 2: Pair your terminal with your POS device

Each POS device needs to be paired with your Shift4/Smartpay Connect terminal before it can process transactions.

  1. Log in to ROLLER POS on your device.

  2. In the left sidebar, select Settings.

  3. Select Hardware.

  4. Under Shift4/Smartpay Settings, enter the pairing code from your terminal in the Pairing code field.

  5. Select Pair with payment terminal.

Tip: The process for retrieving the pairing code differs between terminal models. For instructions, refer to the Shift4/Smartpay Help Centre or your terminal user manual.

There is no on-screen confirmation when pairing succeeds. If no error message displays, the pairing has worked. To confirm everything is set up correctly, run a test purchase.

Repeat step 2 for each POS device you want to use with the terminal.

Step 3 (optional): Set up ROLLER Connect for receipt printing

ROLLER Connect is not required to process Shift4/Smartpay transactions. However, you may need ROLLER Connect installed if you want to print receipts.

For more information:

Install ROLLER Connect

Test your setup

Once pairing is complete, run a test purchase in ROLLER POS to confirm everything is working as expected.

If the transaction fails or you run into issues, contact ROLLER support.

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