It’s a new year and we’re kicking it off in style, with updates to make your POS operations run smoothly and quickly, make setting membership discounts for promotions and special events even easier and enhancements that will increase your checkout conversion rates.
Read on for the details!
For all product updates and changes refer to our changelog.
Send waiver requests from POS in seconds
Plan: Available on all plans
Target release date: 28 January
It’s now easier than ever to get waivers sent and signed from POS!
For existing bookings, simply select Send waiver request on the booking information screen to send a waiver request via SMS or email.
To learn more, read the guide Get waivers signed by guests on our Help Center.
Set lifetime redemption limits for membership discounts
Plan: Available on all plans
Target release date: 28 January
We’ve added a new Per Membership option to the Number of Redemptions dropdown when creating membership discounts. This allows you to set a total redemption limit per member for the lifetime of their membership, rather than relying on time-based limits. This works for new membership products, and can be applied to existing memberships.
With this update, you can now offer exclusive promotions, like special event entries or limited-time offers, that members can redeem only a specific number of times (eg 1, 2 or 3 times). You can even use it to offer a free branded item to each member when they join. This gives you more control over your discounts while creating a tailored experience for your members.
To learn more, read the guide Create your recurring or fixed-price memberships on our Help Center.
Other news
The online checkout is also getting two new enhancements to kick off 2025 that’ll increase your revenue.
Increase conversion rates with enhancements to progressive checkouts
We’ve enhanced the overlay checkout so that you can now send guests to a specific product, date and session time in your checkout (eg 1-hour jump pass on Monday 16 Dec at 2 pm). This option is great if you want to reduce the amount of “clicks” required by a guest to checkout and buy tickets, increasing your conversion rates.
To learn more about the overlay checkout, read the guide Add the overlay checkout experience to your website.
By default, online checkouts are configured to have a homepage, but if you don’t configure your homepage correctly, then a blank page will load for guests. This impacts conversion rates and leads to a poor guest experience in the checkout. But, we’ve enhanced online checkouts to redirect to the products list page if a homepage hasn’t been configured, leading to a better guest experience and better conversion rates.
To learn more, read the guide Create your online checkout.