Channel management allows you to connect your ROLLER venue with trusted third-party platforms to attract more guests, streamline operations and centralise reporting.
Why use channel management?
Increase your venue’s exposure and attract more guests by listing your tickets across trusted third-party reseller platforms.
Ensure accurate, real-time syncing of session availability and ticket capacities to reduce errors and eliminate manual updates.
Centralise bookings, reports, product and guest data into your existing ROLLER workflows, providing a seamless operational experience.
Free up staff time by automating repetitive tasks and improving booking efficiency.
What channel partners do you support?
Available OTA integrations
These are our supported OTA integrations. To integrate your ROLLER platform with any of the OTAs listed below, you’ll need to create a supplier account with each one.
Use the table to explore your options, start the signup process and open the step-by-step guide for that OTA.
OTA | Description | Sign up | Guide |
|---|---|---|---|
Viator | World’s largest tours and activities OTA, backed by TripAdvisor, offering real-time availability sync. | ||
TripAdvisor | Integrated with Viator — your Viator listing also appears on TripAdvisor for increased visibility. | See Viator sign up. | See above. |
Tiqets | Mobile-friendly OTA focused on museums, attractions and cultural sites with instant ticketing. | ||
Klook | Asia-Pacific-centered OTA with expanding reach and strong mobile-first experience. | ||
GetYourGuide | European-based OTA offering curated experiences and robust customer reach. | ||
Civitatis | Spanish-language OTA focused on tours and excursions for Spanish and Portuguese speakers. | ||
Trip.com | Global OTA offering a growing marketplace for attraction tickets, tours and local experiences via its website and app. |
Other channel management integrations
Get the channel management add-on
You must have the channel management add-on as part of your ROLLER subscription to connect to OTAs.
To access the add-on:
From Venue Manager, go to Settings > Integrations.
Select Request upgrade.
After you submit your request, a member of our team will contact you to discuss adding the add-on to your subscription.
How do I set up channel management?
Here’s the general process for setting up channel management in ROLLER. Each integration works a little differently, so use this as a starting point and refer to each partner’s setup guide for specifics.
See what channel partners are currently available
Go to Venue Manager > Settings > Integrations > Channel Partners.Set up your partner account
Create an account with your chosen channel partner.Activate your channel partner integration
Once activated, most integrations will generate an API key for you.Configure products for sync
You can select existing products or create new ones to be sold via the channel partner.Send integration details to the channel partner
After you submit your API key to the partner, they will map your products and finalise the integration.
Learn more
Channel Partner FAQ: Understand more about connecting to our channel partners.
ROLLER API and Integrations homepage: Dive into the benefits of connecting to our integrations.
ROLLER’s Integrations partners: View all our current integrations and filter based on your needs.
ROLLER API FAQ: Get to know our API offering and how it can work for your venue.