/* ========================================================= CONTACT US SNIPPET (multi-language) --------------------------------------------------------- Injects a "Still need help?" contact card after on every article page. Language is read from (set per-site by Doc360), so the same script serves EN and FR without separate builds or hardcoded URL checks. ========================================================= */ const CONTACT_US_TRANSLATIONS = { en: { heading: 'Still need help?', desc: 'Our support team typically responds within 2 hours', cta: 'Contact Support' }, fr: { heading: "Vous avez encore besoin d'aide ?", desc: "Notre équipe d'assistance répond généralement dans les 2 heures", cta: 'Contactez-nous' } }; /** * Reads the site's language from . Falls back to * English if missing or not yet translated, so the snippet never * renders blank. */ function getCurrentLang() { const htmlLang = (document.documentElement.lang || '').slice(0, 2).toLowerCase(); return CONTACT_US_TRANSLATIONS[htmlLang] ? htmlLang : 'en'; } function addContactUsSnippet() { const relatedArticle = document.querySelector("d360-related-articles"); if (!relatedArticle) return; if (document.querySelector(".snippet__contact-us")) return; const t = CONTACT_US_TRANSLATIONS[getCurrentLang()]; const snippet = `

${t.heading}

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`; relatedArticle.insertAdjacentHTML("afterend", snippet); } const observer = new MutationObserver(() => { addContactUsSnippet(); }); observer.observe(document.body, { childList: true, subtree: true }); addContactUsSnippet(); (function () { "use strict"; /* ========================================================= CONFIG ========================================================= */ const HEADER_SELECTOR = "header"; const LEFT_PANEL_SELECTOR = ".left-container.left-container-border"; const DESKTOP_MIN_WIDTH = 900; // aligned to Document360's own mobile/desktop breakpoint /* ========================================================= STATE / GUARDS ========================================================= */ let isWriting = false; // true while WE are mutating the DOM let pendingUpdate = false; // collapses bursts of mutations into one call let bodyObserver = null; let styleObserver = null; /* ========================================================= HELPERS ========================================================= */ function isDesktop() { return window.innerWidth >= DESKTOP_MIN_WIDTH; } function isHomePage() { return !!document.querySelector("site-home-page"); } function currentHeaderHeight() { const header = document.querySelector(HEADER_SELECTOR); return header ? Math.round(header.getBoundingClientRect().height) : null; } /* ========================================================= SAFE DOM WRITING Disconnects the body observer before writing, so our own writes can never re-trigger triggerUpdate() and loop. ========================================================= */ function writeToDOM(writeFn) { isWriting = true; if (bodyObserver) bodyObserver.disconnect(); writeFn(); requestAnimationFrame(() => { isWriting = false; observeBody(); }); } /* ========================================================= HEADER HEIGHT CSS VARIABLE Sets a custom property on so CSS can position the sticky breadcrumb correctly under the sticky header, on whichever site this runs on (EU/US header heights differ). This ONLY writes a style property on documentElement — it never touches the Angular-managed breadcrumb subtree, so it carries none of the hydration/relocation risk that moving the live node did. ========================================================= */ function updateHeaderHeightVar() { const height = currentHeaderHeight(); if (height === null) return; const current = document.documentElement.style.getPropertyValue( "--roller-header-height" ); const next = `${height}px`; if (current === next) return; // no change, skip write writeToDOM(() => { document.documentElement.style.setProperty("--roller-header-height", next); }); } /* ========================================================= LEFT PANEL OFFSET No hardcoded pixel value — measures the real header height on whichever site this runs on, so EU and US both self-correct. ========================================================= */ function fixLeftPanelOffset() { if (!isDesktop() || isHomePage()) return; const leftPanel = document.querySelector(LEFT_PANEL_SELECTOR); const correctTop = currentHeaderHeight(); if (!leftPanel || correctTop === null) return; const currentTop = parseInt(leftPanel.style.top, 10); if (currentTop === correctTop) return; // already correct, skip write writeToDOM(() => { leftPanel.style.top = `${correctTop}px`; }); attachStyleObserver(leftPanel); } // Watches Doc360's own JS overwriting our inline style, and // corrects it back — but ignores mutations WE caused ourselves. function attachStyleObserver(leftPanel) { if (leftPanel.dataset.rollerObserverAttached) return; leftPanel.dataset.rollerObserverAttached = "true"; styleObserver = new MutationObserver(() => { if (isWriting) return; const targetTop = currentHeaderHeight(); const liveTop = parseInt(leftPanel.style.top, 10); if (targetTop !== null && liveTop !== targetTop) { writeToDOM(() => { leftPanel.style.top = `${targetTop}px`; }); } }); styleObserver.observe(leftPanel, { attributes: true, attributeFilter: ["style"], }); } /* ========================================================= MASTER UPDATE (debounced via rAF) ========================================================= */ function triggerUpdate() { updateHeaderHeightVar(); fixLeftPanelOffset(); } function scheduleUpdate() { if (pendingUpdate) return; pendingUpdate = true; requestAnimationFrame(() => { pendingUpdate = false; triggerUpdate(); }); } /* ========================================================= BODY OBSERVER — detects route/DOM changes. Ignores its own writes (isWriting flag) and debounces everything else through scheduleUpdate() instead of firing triggerUpdate() directly on every mutation. ========================================================= */ function observeBody() { if (bodyObserver) return; bodyObserver = new MutationObserver(() => { if (isWriting) return; scheduleUpdate(); }); bodyObserver.observe(document.body, { childList: true, subtree: true }); } /* ========================================================= SPA NAVIGATION DETECTION ========================================================= */ function scheduleRetries() { [300, 800, 1500].forEach((delay) => setTimeout(triggerUpdate, delay)); } const _pushState = history.pushState; history.pushState = function (...args) { _pushState.apply(history, args); scheduleRetries(); }; window.addEventListener("popstate", scheduleRetries); // Header height changes at responsive breakpoints (logo width media // queries), but nothing else in this script watches for that — only // DOM mutations and page navigation. Without this, resizing the // window leaves --roller-header-height stale, causing a visible gap // or overlap between the header and the sticky breadcrumb. window.addEventListener("resize", scheduleUpdate); /* ========================================================= INIT ========================================================= */ observeBody(); triggerUpdate(); })(); (function () { var STORAGE_KEY = 'd360_id_redirect_attempted'; // Map of legacy Zendesk article IDs -> current Doc360 article slugs. var ID_TO_SLUG = 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Runs on load * and whenever the page structure changes (via the body observer * below). Cheap because it's just a few querySelector calls — the * actual expensive watching only kicks in once watchPlaceholder/ * watchModal attach their own scoped observers above. */ function scanForEddyTargets() { watchPlaceholder(document.querySelector('#search-box')); watchPlaceholder(document.querySelector('.eddy-search-input')); var modal = document.querySelector('.ai-search-modal'); if (modal) watchModal(modal); } // Initial run, in case targets already exist on first load. scanForEddyTargets(); /* --------------------------------------------------------- ONE lightweight observer on document.body — structural changes only (childList/subtree), used purely to notice when the search box or modal appear/reappear (e.g. on SPA route changes). Deliberately does NOT watch characterData or attributes here — see the note at the top of this file for why. --------------------------------------------------------- */ new MutationObserver(scanForEddyTargets).observe(document.body, { childList: true, subtree: true }); /* ============================================================================ ROLLER — Help Center Hero BACKGROUND injector Paste this whole block into: Settings → Knowledge base site → Custom CSS & JavaScript → JavaScript tab Inserts the decorative .rhb band as the first child of the home page hero. The heading + search stay on top (see .container z-index in custom-css.css). Document360 is a single-page app, so a MutationObserver re-injects the band whenever the hero is re-rendered (e.g. navigating back to the home page). ============================================================================ */ (function () { var RHB_MARKUP = ''; /* Remove any band copy that Angular hydration mangled (it shows up as a non-.rhb direct child of the hero containing our .rhb-glows markup) */ function cleanMangledCopies(hero) { Array.prototype.slice.call(hero.children).forEach(function (child) { if (!child.classList.contains('rhb') && child.querySelector('.rhb-glows')) { child.parentNode.removeChild(child); } }); } function injectRhb() { var host = document.querySelector('site-hero-section'); /* Document360 server-renders the page and Angular then hydrates it, claiming the DOM nodes it expects to find. Injecting before hydration makes Angular mis-claim our band and mangle a duplicate copy, so wait until Angular has removed its `ngh` hydration marker from the hero. (Client-side re-renders never have the marker, so they pass at once.) */ if (!host || host.hasAttribute('ngh')) return; var hero = host.querySelector('.hero-section'); if (!hero) return; cleanMangledCopies(hero); if (hero.querySelector('.rhb')) return; /* Set the positioning context inline so the band fills the hero on any theme, regardless of which classes the project's theme uses */ hero.style.position = 'relative'; hero.style.overflow = 'hidden'; hero.insertAdjacentHTML('afterbegin', RHB_MARKUP); } injectRhb(); /* Re-run on any DOM change: fires when hydration strips the ngh marker (attribute filter) and when the SPA re-renders the home page (childList) */ var observer = new MutationObserver(function () { injectRhb(); }); function startObserver() { observer.observe(document.body, { childList: true, subtree: true, attributes: true, attributeFilter: ['ngh'] }); } if (document.body) { startObserver(); } else { document.addEventListener('DOMContentLoaded', startObserver); } })();

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