Documentation Index

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Pay your ROLLER subscription invoice

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You can settle an overdue ROLLER invoice in a few minutes with a credit card or direct debit, or pay by bank transfer if you prefer. Paying promptly keeps your team's access to Venue Manager uninterrupted.

Check whether your invoice is overdue

When invoices are past due, you'll receive a Payment overdue popup warning in Venue Manager prompting you to Pay Now.

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Pay an invoice online using a credit card or direct debit

  1. You can select the Pay Now button in the pop-up as shown above.
    Alternatively, in Venue Manager, select your account icon at the bottom left of the main menu, then under your venue name, select Pay invoices.

  2. You will be taken to a separate secure payment page, listing all the invoices that are overdue.

  3. Select Pay now to enter new payment details or use the already stored payment details to make the payment.

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Pay an invoice through bank transfer

If you've selected direct debit to pay your invoices, the payment will not be processed immediately. Direct debit and ACH payments are collected 2-3 days after the invoice is issued and can then take 3-4 business days to process.

If you're locked out of your account due to non-payment, we recommend paying using a credit card to get instant access and avoid prolonged account restrictions.

You can pay for your invoices through bank transfer using the following bank account details in each market and relevant currency:

If you have a stored payment method, ROLLER keeps retrying that card while an invoice is overdue. Contact your customer success manager or the support team before paying by bank transfer so you are not charged twice.

Australia (AUD)

  • Account Name: ROLLER Networks Australia Pty Ltd

  • Account number: 391928147

  • BSB number: 082309

  • Reference: your invoice number

New Zealand (NZD)

  • Account Name: ROLLER Networks Australia Pty Ltd

  • Account number: ROLLRNZD01

  • SWIFT code: NATAAU3303M

  • Reference: your invoice number

United Kingdom (GBP)

  • Account Name: ROLLER NETWORKS LIMITED

  • Account Number: 96222587

  • UK Sort Code: 23-14-70

  • IBAN: GB25 TRWI 2314 7096 2225 87

  • Address: TransferWise 56 Shoreditch High Street, London, E1 6JJ, United Kingdom
    Reference: your invoice number

Europe (EUR)

  • Account Name: ROLLER NETWORKS LIMITED

  • BIC/SWIFT: TRWIBEB1XXX

  • IBAN: BE91 9670 2876 1876

  • Wise's address: Avenue Louise 54, Room S52, Brussels, 1050, Belgium

  • Reference: your invoice number

For ACH delivery United States/Canada (USD)

  • Primary Bank Routing Number: 322271627

  • Account Number: 80009866130

  • Account Name: ROLLER NETWORKS USA INC

For wire transfers United States/Canada (USD)

  • Bank name: JP Morgan Chase

  • General Bank Reference Address: JPMorganChase New York, NY 10017

  • Bank Routing Number: 021000021

  • SWIFT Code: CHASUS33

  • Account Number: 80009866130

  • Account Name: ROLLER NETWORKS USA INC

  • Reference: Your invoice number

If you have any questions about how to pay invoices, contact your customer success manager or the support team.