Venue tags are groups of venues that let you make simultaneous changes from your HQ account. With venue tags, you can:
Share new products with some or all your venues
Publish changes to HQ products already in use at your venues
Create venue-specific discount codes
HQ subscription
Available to all HQ venues. To learn more, contact your customer success manager or the support team.
Group your venues
To use venue tags, first assign your venues to one or several venue groups. These groups become venue tags. You may want to group your venues by:
Geography, such as the United States or East Asia
Venue location, such as city or town
Local tax laws, such as those in California or Texas
Franchisee group name
Brands
You may also want to create an All venues group, which allows you to publish product changes and generate discount codes applicable to all venues at once.
What you can do
From your HQ account, you can use venue tags to:
Create and add HQ products for all or some of your venues
Edit HQ products in use at your venues and publish the changes to all or some of your venues, now or on a schedule
Create venue tags
To create a venue tag:
From your HQ Venue Manager, go to Venues > Tag manager. From here, create your groups based on how you want to group your venues.
Type the name of the group in the field, then select the plus button.
Select the group from the list.
Select the appropriate venues to be associated with that group.
Select Save.
Manage venue tags
Whenever a new venue is linked to your HQ account, remember to update your venue tags within HQ tag manager to make sure the new venue belongs to the right venue tag/s.
FAQs
Why create venue tags?
Venue tags help you update your managed venues based on sub-brands or franchisees, or price and tax differences across regions. Venue tags also allow for efficient discount management. If you have specific venue tiers for pricing or control any areas by region, you could also create tags for these venues to allow greater control over them.
I use an “All Venues” tag to make edits applicable to all venues at once. When I publish a product change in HQ, I don’t see my venue in the options. Why isn’t it listed?
The All venues tag must be updated to add each new venue as they are created. From your HQ venue, go to Venues > Tag manager, then add the additional venues to the venue group.