Set up sticker ticket printing from ROLLER POS so your venue can print consistent session stickers that include the key details staff need at a glance. This guide covers the supported hardware, required settings, and template limitations, along with what information prints and how to add branding using custom sticker rolls.
If you're using production management to manage printing at your venue, you can't print stickers from ROLLER POS.
Sticker printer requirements
Operating system: Windows 10 Pro.
Pro is required in order for us to be able to custom set the paper size.Supported printers: Boca Lemur S
See FAQ for comments about other printers.Template size: 12cm x 7cm (4.72inch x 2.75inch).
The dimensions of your sticker paper can be slightly larger however the size of the template is fixed so you will have blank spaces. If your paper is too small, parts of the sticker may be cut off.Paper orientation: Portrait (see illustration)
The orientation of the paper MUST be portrait as it is not possible to rotate the template. The paper roll should be oriented so that the short edge feeds through the printer, see the illustration below as an example.
The sticker ticket template
Supported pass types: Session passes only
Standard passes, packages & annual passes are not supported for sticker ticket printing.
Information displayed:
Waiver name (Guests name)
Session start & end time
Pass name (not ticket type name)
Session date
Guest’s age category (calculated using DOB from waiver)
What does the ‘D’ mean?
The letters refer to different age categories of the guest:
A - Ages 0-4
B - Ages 5-10
C - Ages 11-15
D - Ages 16+
Use custom sticker paper roles
The sticker ticket template printed by ROLLER is fixed and cannot be customized or configured; however by using custom sticker paper rolls you are able to add your branding to the paper itself. When designing your sticker paper, please be careful around the placement of logos and text on the paper to ensure readability when the ticket template is printed over the top.
FAQs
Can I use a printer that is not on the list of supported printers?
We can print to other sticker printers, but we will not be able to offer you support as we do not have experience working with them. Make sure that the paper size is correct and you know how to install, configure and test the printers. We are not able to guarantee success with any other printers, and this is why we would always recommend that you use one of our tested sticker printers listed above.
Will ROLLER set up my sticker printers for me?
It is your responsibility to install the printer drivers and to get the printer to the point where you are able to print a test page. Once the printer is installed, the support team can help you configure the necessary settings for sticker ticket printing from ROLLER.
Can the sticker ticket template be configured? Can I change what is printed on the sticker?
The template is fixed and nothing can be added, removed or adjusted.
Can I print sticker tickets for only specific session products?
Yes. Sticker ticket printing is set up on a per-product basis so can be configured for as few or as many session passes as you like. Sticker ticket printing can’t be enabled or disabled for specific ticket types within the same pass.
Can I connect multiple POS computers to the same sticker printer?
Yes, as long as your sticker printer supports this. Each POS device is individually linked to a sticker printer, so they can all print to the same printer or they can all have their own printer.
Can I connect one POS computer to multiple sticker printers (eg different printers for different products or session times?)
No, each POS device can only be configured to print to one printer. If you require tickets to be printed to different printers based on session time then our wristband ticket printing solution might be better suited to your business.
