Some countries - such as Australia, Canada and the United States - no longer have pennies (one-cent coins) in circulation. This can make it difficult to process cash payments where exact change is unavailable.
To support smoother cash payments in these regions, you can request that ROLLER automatically round cash payments to the nearest $0.05. This opt-in setting applies rounding up or down as required based on the final amount paid.
How the round up transaction setting works
When the setting is enabled and a customer pays with cash, ROLLER rounds the final cash amount paid to the nearest $0.05. The rounding behavior is based on the final cent value of the transaction total.
Transaction total ends in | Rounding behavior |
|---|---|
1, 2, 6, 7 cents | Rounded down |
3, 4, 8, 9 cents | Rounded up |
0 or 5 cents | No rounding |
Rounding applies only to cash payments. Card and other non-cash tenders are never rounded.
Sales tax and rounding
Sales tax is always calculated on the exact transaction total before rounding.
The round up transaction setting:
Does not change the taxable amount
Does not recalculate tax
Only affects the final cash amount paid
Booking and payment behaviour
In all cases, rounding variances are recorded in accounts receivable (AR).
When a transaction is rounded down
If the rounded cash amount is less than the calculated total:
The booking is treated as paid in full
The rounding difference is not shown as a separate line item
The variance is included in accounts receivable (AR)
The receipt shows $0.00 owing
When a transaction is rounded up
If the rounded cash amount is more than the calculated total:
The booking is treated as paid in full
The rounding difference appears as an overpaid balance on the booking
The variance is included in accounts receivable (AR) for revenue recognition
The receipt shows $0.00 owing
Mixed tenders
For transactions using multiple payment types:
Rounding applies only when cash is used to finalise the remaining balance
Non-cash tenders are never rounded
Refunds
Refunds can be processed up to the amount paid, including any rounded value
ROLLER does not refund more than the original tendered amount
Receipts and reporting
At this time:
Receipts do not show a separate cash rounding line
Reports do not explicitly display rounding variances
Bookings and receipts show the balance as paid in full
Important compliance notes
Cash rounding rules, guest notice requirements and tax treatment of rounding variances may differ by country, state and province.
ROLLER provides the round up transaction setting as a tool. Each venue is responsible for ensuring their use of cash rounding complies with applicable laws and regulations.
We recommend consulting your own legal or tax adviser regarding:
Guest signage or disclosure requirements
Accounting or tax treatment of rounding variances
Enable rounding up for cash transactions in your venue
The round up transaction setting is controlled at the venue level and is not enabled by default for any venue.
To enable this setting or discuss whether it is suitable for your venue, contact your customer success manager or the support team.