Documentation Index

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Why is a membership discounting more than it should?

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Questions

  • Why is a membership discounting too much money? 
  • Why is a membership discount larger than expected? 

Solution

A membership might be discounting more than it should if its discounts' usage limits were set up incorrectly. You can review this via the below steps:

  1. From Venue Manager, go to Products > All Products.
  2. Select the membership product. 
  3. Select the membership variation.
  4. Scroll down to the membership discount section.
  5. Check if the discount's usage limit has been set up correctly.

If "Unlimited" has been checked next to a discount, members will be able to apply the discount as often as they like. 

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