Questions
Is there a way to see the exact time someone was marked as checked in at POS?
Does ROLLER record the exact check-in time?
Where can I view check-in timestamps?
Requirements
The permission Can access guest reports is required for staff to access the Attendance report. Administrators and managers have this permission enabled by default. You can enable this permission for other staff by creating a custom role (Pro plan & above).
Solution
The Attendance report records the exact date and time each ticket is redeemed at POS, so you can see precisely when a guest was checked in.
From Venue Manager, go to Reports > All reports.
Search for and select Attendance.
Select a date and any other relevant filters, then select Apply filters.
Check the Redeem Date column for the exact date and time each ticket was checked in.
To find a specific guest, use the search field to search by booking ID, booking name or ticket ID.
Which column shows what
Column | What it shows |
|---|---|
Redeem Date | The exact date and time the ticket was redeemed (checked in) at POS |
Session Time | The scheduled start time of the booked session, not the check-in time |
Transaction Date | The date the booking was originally made |