Documentation Index

Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt

Use this file to discover all available pages before exploring further.

How do I set usage limits on a discount code?

Prev Next

Usage limits let you control how often a discount code can be redeemed, so your promotions stay on budget and aligned with your marketing goals.

In ROLLER, you can cap total redemptions, limit each guest to a set number of uses, and restrict when a code can be used — all built into the discount code settings in Venue Manager.

You can cap discounts in two places when you create or edit a discount code. Use Additional options to set how many times a code can be used and who can use it, and use Availability to set the dates, days and times a code can be redeemed.

Choose the limit type that matches what you want to control:

  • Per code — caps total redemptions across all guests (eg a Black Friday code limited to 500 uses).

  • Per code per day — caps total redemptions across all guests per day.

  • Per guest — limits each guest to using the code once.

For time-based rules, use Discount usage under Availability to set a start date or a fixed sale window.

Discounts apply to only one eligible product per checkout, unless you turn on a usage limit. So if you want it to apply to more than one product in a single cart, you'll need to set a limit using the process below.

Set usage limits on a discount code

  1. From Venue Manager, go to Products > Discount codes > Create a discount code, or select an existing code to edit it.

  2. Scroll to Additional options and select Limit discount uses.

  3. Enter the number of uses, then select a limit type:        

    • Per code for a total cap

    • Per code per day to reset the cap daily

    • Per guest to limit each guest to one use.

  4. (Optional) To set when the code can be redeemed, go to Availability > Discount usage and select Date range, then set the dates, Days of week and any time windows. To make the code available from a start date with no expiry, select Ongoing instead.

  5. (Optional) Select Include booking rule to cap how many items in a single booking the discount can apply to, or Allow multiple uses of a code in the same booking to let a guest reuse the code within one booking.

  6. Select Save to activate the code.

Learn more