Check your current plan and add-ons in Venue Manager, then see what each plan unlocks so you know what you already have available.
How do I check which plan I'm on?
Your plan, add-ons and price breakdown are all in your subscription details.
Subscription and billing details in Venue Manager are available to the account owner and billing contacts only. To learn how these are assigned, see Add staff members as billing contacts.
From Venue Manager, select the account icon at the bottom of the left-side menu.
Select Billing settings.
In the pop-up window, select Platform Subscription.
Select View Breakup to see your plan, any add-ons and the price breakdown.
To learn more, see Find your subscription plan, add-ons and price breakdown.
What's included in my plan?
Each plan builds on the one below it, so a higher plan includes everything in the plans before it.
Plan | What it adds |
|---|---|
Lite | The entry-level plan that Pro builds on. |
Pro | Everything in Lite, plus guest online accounts, custom staff permissions, guest segmentation, tab management, guest flags and bans, invoicing, multiple checkouts, wristband management and up to 6 devices. See Set up your Pro plan. |
Premium | Everything in Pro, plus mobile food and beverage ordering, custom domains for your checkouts, membership agreements and Google Tag Manager. See Set up your Premium plan. |
For the full side-by-side comparison of every plan, see ROLLER's pricing page.
Why can't I see a feature that's included in my plan?
If a feature is part of your plan but you can't find it in Venue Manager, it's usually a permissions issue rather than a plan one. Check the permission for that area against your staff role in Permissions by feature and role.
How do I change plan?
To upgrade, downgrade or cancel, see Subscription upgrades, downgrades & cancellations. To talk through what a different plan would include for your venue, contact your customer success manager or the support team.