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About recurring passes

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Recurring passes help you sell programs, term-based courses or repeating classes that guests attend over time.

Use recurring passes when you want guests to book into a series of scheduled sessions, such as weekly classes or multi-week programs.

This guide explains what recurring passes are, how guests book them, and how booked sessions and tickets appear.

To learn how to create a recurring pass product, see the guide Create your recurring pass products and schedules.

What is a recurring pass?

A recurring pass is a booking that happens more than once at regular intervals.

For example, you might offer a Learn to flip class for kids every Tuesday at 5:30 PM for six weeks.

If the course has already started, guests can still book a pass for the remaining available sessions.

How recurring passes work

Guests can book recurring passes through your online checkout.

They can:

  • Book from the start of the course.

  • Select a later date in the course.

  • Pay only for the sessions they are booked into.

This gives guests more flexibility if they join after the course has started.

See which sessions a guest booked

All classes booked under a recurring pass appear on the Order tab.

recurring_vm_booking.JPG

Understand the ticket format

Recurring pass tickets can appear in different formats depending on your ticket setup.

View individual tickets

For venues with itemized tickets configured, a PDF with each class on an individual page is sent to guests.

itemized_recurring_ticket.JPG

View a master ticket

For venues with master tickets configured, one ticket shows all session dates and times:

master_recurring_ticket.JPG

Example use case

Use a recurring pass for a program such as a six-week class that runs at the same time each week.

This can help you sell the remaining sessions if a guest joins after the program has started.

Learn more

To create a recurring pass product, see the guide Create your recurring pass products and schedules.