Documentation Index

Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt

Use this file to discover all available pages before exploring further.

How do I reset my ROLLER password?

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To reset your ROLLER password, go to launchpad.roller.app and select Reset password. ROLLER emails you a link to set a new one.

Reset your ROLLER password

  1. Go to launchpad.roller.app and select Reset password.

  2. Enter the email address you use to sign in, then select Continue.

  3. ROLLER confirms the address it sent the instructions to. Check that it's correct, then open your inbox.

  4. Select Reset password in the email you receive, then create a new password. Your password must be at least 9 characters long.

Who can reset a POS PIN

You can't reset your own POS PIN. Ask your account administrator to reset it for you. See Change staff passwords and POS PINs.

FAQs

Didn't receive a reset password email?

Check your spam folder first. You can also select Resend email on the confirmation screen to send it again. If it still hasn't arrived after a few minutes, contact your account administrator.

Don't have access to your email address?

Ask your account administrator to change the email address on your staff account to one you can access.

Learn more