Documentation Index

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Multi-venue

  • Updated on Jul 5, 2026
  • Published on Jun 18, 2026
  • 1 minute(s) read
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Multi-venue

Consistency across every venue, managed from one place — centralized products, pricing and permissions, with cross-venue redemption and reporting built in.

26 articles

5 sections

Get started & setup

Learn how HQ works and how it relates to your managed venues. Start here if you're new to multi-venue management.

Get started

2 articles

Get started with HQ

1

4 min

HQ glossary

1

4 min

Configure

1 article

HQ vs managed venue: Implementation guide

1

9 min

Permissions & staff

Give your team the access they need, nothing more. Set up staff accounts and roles that keep operations secure as your team grows.

Configure

6 articles

Create and manage HQ staff groups

1

1 min

Create and manage venue tags (groups) in HQ

1

2 min

Create and manage HQ venue permissions

1

2 min

HQ venue permissions by feature

1

4 min

Create and manage staff in HQ

1

4 min

Create and manage HQ-managed roles

1

2 min

Products & selling

Build it once at HQ, roll it out everywhere. Distribute products, schedules, pricing and discounts to your managed venues, share checkout, POS and self-serve kiosk templates, and enable gift card and membership redemption across locations.

Products

7 articles

Create and organize HQ product tags

1

2 min

Create and add HQ products to managed venues

1

3 min

Add HQ products to managed venues

1

4 min

Create and share HQ stock products

1

5 min

Bulk edit products across managed venues

1

3 min

Create and manage HQ schedules

1

9 min

Notify venues when adding an HQ product variation in the activity center

1

1 min

Cross-venue redemption

3 articles

Sell and redeem HQ gift cards across multiple venues

1

5 min

Sell and redeem HQ memberships across multiple venues

1

8 min

Create HQ discounts with cross-venue redemption limits

1

8 min

HQ checkout, POS & self-serve kiosk templates

3 articles

Create and manage HQ checkouts

1

8 min

Create and manage HQ POS templates

1

9 min

Create and manage HQ self-serve kiosk templates

1

3 min

Segmentation & insights

Stop guessing what your guests want. Build targeted guest segments at HQ to understand and reach them across venues.

Guest data & segments

1 article

Set up guest segments at HQ (beta)

1

3 min

Navigate & monitor

One login, every venue. Switch between locations, search bookings across venues and monitor performance from HQ without juggling multiple accounts.

Navigate

1 article

Switch between venues and search bookings across venues

1

1 min

Monitor

2 articles

Monitor the GX Score for your venues from HQ

1

5 min

Track performance across your venues with HQ analytics

1

3 min

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