Documentation Index

Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt

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Pricing & Promotions

  • Updated on Jul 4, 2026
  • Published on Jun 16, 2026
  • 2 minute(s) read
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Pricing & Promotions

Maximize revenue and drive ticket sales with automated price rules, targeted discounts, and gift cards that secure advance revenue and boost guest spending.

37 articles

4 sections

Price rules

Turn pricing into your quiet achiever. Adjust prices by ticket quantity, time or booking lead time to keep your venue full and profitable without the manual work.

Configure

5 articles

Get started with price rules

1

7 min

Create a time-based price rule

1

9 min

Create an early bird price rule

1

6 min

Create a quantity-based price rule

1

6 min

Manage and optimize price rules

1

3 min

Discounts & promotions

Give guests a reason to book now. Create discount codes, share them through checkout links, and track what's working so promotions turn into measurable revenue.

Get started

2 articles

Get started with discount codes

1

3 min

Favorite, edit and archive a discount code

1

1 min

Apply & share

9 articles

Create a percentage discount code

1

8 min

Create a fixed amount discount code

1

8 min

Create a flat price discount code

1

8 min

Create a Buy & Get discount code

1

9 min

Customize the email template for issued discount codes

1

1 min

Share a discount with a checkout link

1

2 min

Automatically apply discount codes in overlay checkout

1

1 min

Add or remove discounts from a booking in Venue Manager

1

2 min

Offer discounts on recurring memberships

1

3 min

Redeem

1 articles

Troubleshoot POS discount code redemption errors

1

5 min

Track & report

1 articles

Track discount code usage

1

1 min

Gift card issuance

Gift cards bring in revenue today and new guests tomorrow. Set up, sell and track gift cards across online and in-venue channels with full visibility on outstanding balances.

Configure

3 articles

Boost revenue with gift cards

1

1 min

Create gift card products

1

6 min

Gift card terms & conditions

1

1 min

Sell & manage

7 articles

Issue and take payment for gift cards from Venue Manager

1

3 min

Send physical gift cards purchased online

1

2 min

Receiving a digital gift card from ROLLER

1

1 min

Resend a gift card email from Venue Manager

1

1 min

Edit gift card details from Venue Manager

1

1 min

Refund bookings to gift cards

1

1 min

Redeem gift cards for gift card only venues

1

1 min

Sell & manage — POS

2 articles

Issue a physical gift card at POS

1

1 min

View gift card details and balance at POS

1

1 min

Track & report

3 articles

View and export gift card data

1

1 min

View total gift card sales and remaining balance

1

1 min

Track gift card revenue under accrual accounting

1

4 min

FAQs

Find answers to common questions about gift cards across your online and in-venue channels.

Gift card — FAQs

4 articles

Can I repurpose used gift cards?

1

1 min

How do I issue a large number of gift cards at once?

1

2 min

Can I issue a gift card as a gift or donation?

1

1 min

How do I change the expiration date of a gift card?

1

1 min

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