- Why can’t I access my Monthly Fee & Tax Statement?
- How do I reconcile the Xero Export with payouts under net settlement?
- How do I view future bookings with a paid deposit?
- Card tokenization and credit card numbers in Venue Manager
- Why can’t I see my .csv downloads?
- Can I view all products a guest has purchased over their lifetime?
- Can I see how often guests visit our venue within a given time period?
- Why does the Sales Tax report (accrual) not match the Daily Summary?
- How do I recognize funds from expired gift cards?
- Why does the Bookings report not match the attendance report?
- How do I find chargeback details in Venue Manager?
- How do I search using Apple Pay information in Venue Manager?
- Why is the till summary missing from my Daily Summary report?
- Why does revenue show up as negative in the Venue Manager dashboard?
- What’s the difference between product and reporting categories?
- Does changing reporting categories and GL codes impact historical data?
- How can I identify products without a reporting category?
- How do accrual to cash accounting ROLLER reports differ?
- What's the difference between funds received and revenue?
- Difference between gross and net revenue
- What's the difference between deferred revenue and accounts receivable?
- What's the difference between tax collected and tax payable?
- Why don't my sales figures match funds received for the same day?
- How do I report on the total attendance at my venue?
- How do I get weekly, monthly, or yearly data from Daily Summary?
- How is revenue recognized for gift cards?
- How do I view total online sales for a specific period?
- How can I find membership redemptions in Venue Manager?
- Why don't ROLLER Payments credit card reports match bank deposits?
- How can I find out how many times a discount has been used?
Reporting FAQs
Explore ROLLER's reporting FAQs for insights on revenue, categories, and data analysis. Get answers to common questions and streamline your operations.
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