Right report, right job

This guide helps you choose the right ROLLER report for the job.

Whether you’re checking sales, balancing tills, or reviewing guest activity, use it to quickly find which report shows the data you need and how to access it.

Select any report link below to learn more, or go to Venue Manager > Reports > All reports to find and run it.

Check today’s sales, revenue and performance

When to use it: At the start or end of the day, see what sold, how much money came in, and where it came from.

Report	Use it for
Venue Manager dashboard	View a snapshot of total sales and payments received for the day.
Daily Summary	See daily sales by product, channel and payment method — useful for balancing daily takings.
Detailed Product Sales	View daily sales of individual items, modifiers and discounts to see which products are driving sales.
Package Product Sales	Review how bundled or combo products are performing across channels.
Detailed Transactions	See every transaction, including payment type, refund status, and amount received — ideal for reconciliation or investigating discrepancies.
ROLLER Payments Transactions	Confirm payments processed through ROLLER Payments, including method and settlement details.
Transactions by Channel	Compare revenue from online, in-venue and third-party channels.
Revenue Recognition	Review earned revenue (accrual basis) when services are delivered or tickets expire.

Reconcile physical cash and manage tills

When to use it: To close out daily operations and confirm that all payments balance.

Report	Use it for
Till Reconciliation	Balance tills and confirm total payments collected by staff.
Till Discrepancy by Staff Export	Identify any overages or shortages during cash-up.
Refund by Staff Export	Track who processed refunds and for which transactions.
Detailed Transactions — filter for Transaction Type = Refund	Review all refund details, including payment method and date.
ROLLER Payments reports overview	Review payment processing activity, refunds and chargeback information.
Staff Gratuity	Track staff tips and gratuities received.

Monitor guest visits and membership redemptions

When to use it: To track attendance, guest activity and membership usage.

Report	Use it for
Attendance	Track how many guests attended based on ticket redemptions at POS.
Attendance by Ticket Redemption	Break down attendance by ticket type redeemed.
Daily Summary	Review total guests, funds received and revenue (accrual only) for the day.
Booking Zip Code Export	Analyse guest origins and regional performance.
Recurring Payment Log	Monitor recurring membership billing activity and payment status.
Membership reports	Track member redemptions, expiries and remaining balances.

Track discounts and gift cards

When to use it: To see which discounts were applied and track gift card sales and usage.

Report	Use it for
Detailed Product Sales	Review discounts applied by item and channel.
Package Product Sales	Monitor discounted bundled product performance.
Revenue Recognition	Understand how discounts influence recognized revenue under accrual accounting.
Detailed Transactions	Track when and where gift cards were purchased.
Gift Card Sales	View total gift card sales and balances.
Detailed Gift Card Sales	See detailed sales history and remaining gift card balances.
Gift card grid	View total gift card sales and remaining balance by card or guest.

Review payments, payouts and chargebacks

When to use it: To reconcile processed payments, refunds and settlements.

Report	Use it for
ROLLER Payments reporting	Review payment processor transactions, fees and payout history.
Payments lifecycle	Understand the transaction journey from sale to bank payout.

View recognized revenue and tax reports

When to use it: For finance or accounting tasks that require accrual-based revenue or tax information.

Report	Use it for
Revenue Recognition	Track revenue from funds received through to deferred and earned revenue.
Ledger Summary	Summarize total revenue, tax and account balances.
Detailed Product Sales	Analyze product-level revenue and recognition dates.
Trial Balance	Verify total income, liabilities and account balances for accounting.
Sales Tax (accrual)	View tax payable on earned revenue by tax rate.
Sales Tax (cash)	View tax collected on funds received by tax rate.
Product Revenue by Reporting Category Export	Group and compare products by reporting category.
Sales by Category Export	View reporting category-level sales performance.
Bookings Receivable	Track unpaid or partially paid bookings to manage accounts receivable.

Find it faster

Use the search bar in Venue Manager > Reports to find reports by keyword.
Hover over column headers for quick explanations of metrics.
Review Key reporting concepts and terms in ROLLER
Review How ROLLER tracks revenue: Cash versus accrual accounting

Documentation Index