Documentation Index

Fetch the complete documentation index at: https://mysupport.roller.software/llms.txt

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Support & Account

  • Updated on Jul 5, 2026
  • Published on Jun 18, 2026
  • 1 minute(s) read
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Support & Account

Reach support, manage your subscription, update payment details and find answers to common billing questions.

30 articles

2 sections

Contact & billing

Get help from the support team, or manage invoices and subscription billing.

Contact support

3 articles

Contact ROLLER support

1

5 min

Download ScreenMeet to help us support you remotely

1

2 min

Submit product feedback

1

1 min

Billing

12 articles

About your ROLLER subscription invoice

1

2 min

Account suspension

1

3 min

Add staff members as billing contacts

1

1 min

Find your ROLLER subscription and transaction invoices

1

1 min

Find your subscription plan, adds-on and price breakdown

1

1 min

Pay your ROLLER Invoice

1

2 min

Update your ROLLER subscription payment method

1

2 min

Subscription upgrades, downgrades & cancellations

1

2 min

Tax and ROLLER

1

3 min

Text/SMS fees

1

3 min

US sales tax exemption

1

1 min

ROLLER billing & payment FAQs

1

3 min

FAQs

Frequently asked questions and troubleshooting guides.

General FAQs

10 articles

Troubleshooting login issues

1

1 min

Problems accessing or operating ROLLER

1

4 min

Reset your ROLLER password

1

1 min

Disable pop-up blocker

1

1 min

Clear your cache and cookies

1

1 min

Why is my guest's discount code not working?

1

1 min

Redeem external e-commerce deals

1

4 min

Delete guest data

1

1 min

ROLLER API FAQ

1

3 min

Security controls and web application firewall

1

1 min

Guest FAQs

5 articles

Guest FAQ: ROLLER on your statement?

1

1 min

Guest FAQ: How do I get a refund?

1

1 min

Guest FAQ: Where do I find my tickets?

1

1 min

Guest FAQ: Where can I find my gift card?

1

1 min

Guest FAQ: How do I transfer my tickets to someone else?

1

1 min

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