Documentation Index

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Reporting & Analytics

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Reporting & Analytics

Browse ROLLER's full reporting and analytics documentation — from daily operations reports and bookkeeping tools to visual Analytics dashboards and FAQs.

Reporting

Find and use ROLLER's standard reports — from daily operations and reconciliation to sales and membership tracking.

FAQs

Answers to common questions about ROLLER reports, data interpretation, and reporting setup.

Reporting FAQs

Why can't I access my Monthly Fee & Tax Statement?

How do I reconcile the Xero Export with payouts under net settlement?

How do I view future bookings with a paid deposit?

Card tokenization and credit card numbers in Venue Manager

Why can't I see my .csv downloads?

Can I view all products a guest has purchased over their lifetime?

Can I see how often guests visit our venue within a given time period?

Why does the Sales Tax report (accrual) not match the Daily Summary?

How do I recognize funds from expired gift cards?

Why does the Bookings report not match the attendance report?

How do I find chargeback details in Venue Manager?

How do I search using Apple Pay information in Venue Manager?

Why is the till summary missing from my Daily Summary report?

Why does revenue show up as negative in the Venue Manager dashboard?

What's the difference between product and reporting categories?

Does changing reporting categories and GL codes impact historical data?

How can I identify products without a reporting category?

How do accrual and cash accounting ROLLER reports differ?

What's the difference between funds received and revenue?

Difference between gross and net revenue

What's the difference between deferred revenue and accounts receivable?

What's the difference between tax collected and tax payable?

Why don't my sales figures match funds received for the same day?

How do I report on the total attendance at my venue?

How do I get weekly, monthly, or yearly data from Daily Summary?

How is revenue recognized for gift cards?

How do I view total online sales for a specific period?

How can I find membership redemptions in Venue Manager?

Why don't ROLLER Payments credit card reports match bank deposits?

How can I find out how many times a discount has been used?

Can I see a list of all bookings created by staff members?

Can I create custom reports & dashboards?